Order Policy
Wholesale Ordering & Catering
Orders must be placed at least two days prior to delivery/pickup.
Orders require payment in full at the time the order is placed.
For orders over 100 items, we require a two week notice along with a 50% deposit at the time of order placement.
Cancelling or Modifying an Order
All cancellations or modifications must be made 48 hours of scheduled pickup/delivery.
Full refunds will be given to orders below 100 items if the cancellation is made within 24 hours of order placement.
Partial refund for cancellations 48 hours before scheduled pickup/delivery.
Return Policy
Due to the perishable nature of the products we do not accept returns.
If for any reason you are unsatisfied, please give us the opportunity to make it right by emailing us at stellaheartdc@gmail.com